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If you are looking to achieve Outstanding in your next CQC inspection, our resources can help you identify areas to excel and achieve your goals.

PDF - 80 kb

This checklist can be used to reflect on whether your service is ready to evidence you are delivering outstanding levels of care.  It can help you to reflect on what additionally may be needed to achieve this rating from the CQC.

 

Action plans

An action plan can help you to focus and implement the enhancements that can help services go beyond Good and acheive an Outstanding rating. Using SMART objectives, your Action Plan can help you keep focused on implementing best practice across all 5 Key Questions.

PDF - 112 kb

Document your goals, ambitions and plans of how improvements are going to be measured and managed within clear timeframes, as well as recording progress.

 

The Outstanding Society

The Outstanding Society is a group of Outstanding rated services who came together to share best practice and support other services to deliver better outcomes for people.

Skills for Care continues to support the goals and ambitions of The Outstanding Society who deliver monthly webinars open to all providers, as well as publishing practical ways to deliver outstanding care on The Outstanding Society website.

 

What does Outstanding care look like?

Find out what 'outstanding' rated services do on a day-to-day basis to ensure that they deliver high quality, person-centred care, and support.

Our short films can help you to understand what outstanding care looks like and identify some of the changes that you could make in your service to achieve this rating.

 

City Care Partnership

This Outstanding rated service supports people with learning disabilities. This film focuses on their activity provision as an outstanding example of a dedicated care team meeting people’s needs.

Duration 1 min 50 secs

  

Hear from other organisations

This film looks at how outstanding care is delivered by the managers and staff at this residential care and nursing home based in Sturminster Newton, Dorset.

Duration 3 mins 26 secs

 

 

This Outstanding rated care and nursing in Horton Kirby, Kent provides care for older people enabling them to live their best lives possible.

Duration 4 mins 7 secs

This local authority managed Shared Lives scheme provides outstanding care and is considered a best practice model for other similar schemes.

Duration 4 mins 11 secs

This Outstanding rated homecare service based in Wilmslow, Cheshire tailors their care around people’s needs and provides high levels of support to the staff team.

Duration 3 mins

Based in Clitheroe, East Lancashire, this Outstanding rated service puts people at the heart of their organisation.

Duration 4 mins 34 secs

This film looks at the Derwent Cottages, an Outstanding rated care home supporting adults with learning difficulties in Scarborough, North Yorkshire.

Duration 3 mins 28 secs

 


 

Register your interest

Striving for Outstanding - Virtual learning module (VLE)

Understand practical ways to deliver and evidence the highest levels of care and evidence this to the CQC. Identify what the CQC inspectors look for and what will need to be demonstrated. This new module will be launched Summer 2022.

Striving for outstanding (advanced)

We've producing an advanced version of our Striving for Outstanding module. This live facilitated virtual event explores with other managers practical ways to introduce and showcase Outstanding care in your service. This new support is due to launch 2023. 

Get in touch

Please email employer.engagement@skillsforcare.org.uk to ensure you keep updated with these learning opportunities.

Compare your performance to others

The Adult Social Care Workforce Data Set (ASC-WDS) is used by 20,000 social care providers, including 66% of ‘Outstanding’ rated providers. 

The service allows you to measure workforce metrics such as turnover rates, staff sickness days, percentage of staff with relevant qualifications and pay rates. You can analyse the general averages across your area or compare with ‘Good’ and ‘Outstanding’ providers.