Registered manager webinars
Our registered manager webinars cover a range of topics to support managers and their services and have been developed since the start of the pandemic.
They are delivered to a live audience and recorded for further viewing which you can watch below. They are 30-minutes long and some of the webinars are also supported with bite size resources.
Our webinars cover the following categories:
Download our bite-size resources that support frontline managers. Each resource supports a relevant webinar and includes tips, checklists and toolkits.
Keep an look out for the Bite-Size icons to download your useful resources
Other Skills for Care webinars:
Take a look at our series of webinars focusing on supporting the diverse workforce within adult social care which include;
- Supportive leadership during COVID-19
- Building alliances to support BAME staff
- Mental wellbeing and the workforce
- Collaborations and supportive networks within organisations
- Recovery, reflection and moving forward | Thursday 23 September 2021 | 11:00 - 11:30 | Register now
- CQC - monitoring, inspection and smarter regulation | Tuesday 5 October 2021 | 10:00 - 10:30 | Register now
- Discover the Adult Social Care Workforce Data Set | Tuesday 23 November | 11:00 - 11:30 | Register now
We also have some external webinars that we organised that you may be interested in:
If you're unsure what support and resources Skills for Care can offer, then we encourage you to watch this 30-minute webinar. It offers a quick tour of the Skills for Care website covering the most useful and relevant resources for registered managers. You will hear about how we can support you with recruiting and developing your staff, the support available to help you effectively lead your organisation and how to develop best practice to help keep you up to date.
See questions raised during the webinar and other useful links.
We’ve identified training that remains a priority to ensure there is a skilled and competent workforce, supported by the CQC. We’ve also made funding available to support you with your staff training needs during this time. This webinar will highlight the essential training and help you to understand how to access the funding.
Please note this webinar was recorded in April 2020.
As we continue to follow social-distancing and other restrictions due to COVID-19, we still encourage you to use digital solutions to deliver and access training, as far as is practical. Find out more on our essential training webpage.
Having difficult conversations
Co-delivered with ACAS
Having difficult conversations with staff is a key part of a registered managers role. This webinar, facilitated by ACAS, will offer registered managers the guidance on preparing for, and conducting these conversations in a positive and supportive manner.
See questions raised during the webinar and useful links
Human Resources during COVID-19 recovery phase
Co-delivered with ACAS
The impact of COVID-19 is continuing to create a challenging time for the social care workforce. We will cover a number a number of HR issues and questions raised by managers that are causing confusion and complications for both employers and employees, including shielding, refusal to be tested, annual leave taken abroad and variation of contracts.
See questions raised during the webinar and useful links.
Face-to-face interviews are being replaced with video calls to maintain social distancing due to COVID-19. A candidates' experience of the recruitment process will influence their view of the employer and interest in vacancies. This webinar provides tips on effective distance recruitment.
Safeguarding people who need care and support remains as important as ever. Led by Dominic Headley, one of the UK’s leading experts in safer recruitment, this webinar will explore best practice emergency processes which support faster recruitment of staff during COVID-19.
Download the Safe and fair recruitment guide COVID-19 supplement.
An introduction to DBS checks in the social care sector
Social distancing means some traditional face-to-face activities to reach candidates, such as recruitment fairs and open days, are not currently possible. Employers are seeking different ways to attract people to their workforce. This webinar will provide practical suggestions to help you explore linking with your local community to reach potential candidates and receive support with your recruitment activities.
Good governance: The benefits of board and trustee support
This webinar is aimed at frontline managers, nominated individuals and owners. It looks at how appointing the right mix of Board members / Trustees can add-value to your service, helping you to meet the expectations of a well-led.
The webinar will provide insight into successful ways to recruit Board and Trustees and showcase practical examples of how their expertise can benefit the people, staff and managers. We will share insight from Good and Outstanding rated services and complement the webinar with new bite size resources.
Medicines from the regulatory perspective
This webinar, in partnership with CQC, explores the regulations and best practice around managing medicines in care homes and domiciliary care settings. People accessing care services often require support with their medication and organisations have a responsibility to ensure proper and safe use of medicines and require that staff responsible for the management and administration of medication are suitably trained and competent.
All information was correct at the time of uploading – 7 July 2021
Managing complaints – practical tips in effectively responding to feedback
In partnership with the Local Government & Social Care Ombudsman. This webinar will provide an introduction to the relationship between CQC and the Ombudsman and will focus on the importance of effective complaints handling and how learning from complaints can be used to drive service improvements. Best practice guidance will be shared and resources and support available to managers will be highlighted.
Practical approaches to working in partnership
This webinar looks at how the pandemic has helped adult social care providers establish new partners and successfully build upon existing ones. It will look at mutually beneficial relationships with a range of different partners, including examples from outside of the usual partnerships between health and social care.
Having conversations about workplace race equality issues
Co-delivered with ACAS
This webinar looks at how managers can identify signs that discrimination is taking place and have conversations with staff about race equality to ensure inclusive practice. ACAS also share their best practice guidance and highlight some of the resources and support available to managers.
Meaningful activities - Leading the way
Co-delivered with NAPA (National Activity Providers Association)
This webinar looks at why meaningful activities are so important especially during a pandemic and how managers can continue to motivate and engage whole staff teams including activity co-ordinators to be involved in activity provision. We will share how to source new activities, resources and alternative ways to connect with others.
Driving and evidencing improvements in difficult times
This webinar looks at how services have continued to deliver quality during the pandemic. It also looks beyond the pandemic on how new virtual approaches and other quality assurance changes can help providers to improve beyond these challenging times.
Risk Assessment - key principles to apply to protect your people, staff and service
Whether responding to the pandemic or other factors impacting your service, risk assessments are an important part of the day to day running of all types of adult social care services. This webinar provides a summary of the key things to build confidence in risk assessments and learn how to take positive risks even during challenging times.
This webinar looks at practical ways for frontline care managers to help you manage your time. It tells you about time management techniques and provides access to a new self-assessment tool. The webinar also looks at how other managers have successfully been able to prioritise time in response to COVID-19 and share their tips with others.
Growing your staff to ease your workload
This webinar looks at how staff have stepped up to support managers in response to COVID-19 and how this has helped. It will also look at how to identify and develop your emerging talent to support new challenges, as well as what opportunities are there to develop your future managers. We will draw on examples from other managers and provide practical checklists and recommendations helping you to share the work and succession plan for the future.
Effective delegation and empowering your staff
Focussing on how empowering your staff and effective approaches to delegation can benefit both frontline managers and the ability of your service to respond to day to day challenges, including COVID-19. We will draw on examples from other managers and share practical checklists, resources and ideas to help you delegate effectively.
Keeping your team motivated
Staff resilience and motivation are vital as employers try to meet the many challenges presented by the COVID-19 pandemic. This webinar highlights the leadership behaviours which staff find most satisfying and motivating in normal times, but especially so in times of crisis.
Dealing with the impact of COVID-19 on your staff
This webinar looks at the impact of COVID-19 on workers and draws on examples from organisations who have developed effective strategies to support their staff. Dealing with the impact of the last few months on staff is something that every organisation is considering, and this webinar aims to share practical advice and signpost to helpful resources.
Contingency Planning: Protecting your service from COVID-19 winter demands
This webinar looks at practical approaches to be best prepared for any resurgence of COVID-19 and winter demands. It looks at how to protect your service using service level risk assessments and aligning a COVID-19 specific contingency plan with your business continuity process. The webinar shares learning and best practice from frontline managers and include access to new practical checklists, recommendations and guidance.
Contingency planning: COVID-19 Maintaining safe staffing levels
This webinar is aimed at managers who want to learn practical ways to maintain safe staffing levels in response to COVID-19 and wider winter demands. It combines insight from other managers of how they have successfully managed safe staffing, staff wellbeing and consistency of care in the early stages of the pandemic. It also shares our recommendations to plan for the risk of potential reduced staffing levels as we enter the autumn and winter period.
Wellbeing for managers
Skills for Care are offering registered managers a series of two wellbeing webinars.
It’s never been more important to recognise your own emotional and support needs and how to maintain your own wellbeing in these difficult times. This first webinar will include practical support and ideas to look after yourself to help you look after others.
Leading for wellbeing
It’s never been more important to recognise your own emotional and support needs and how to maintain your own wellbeing in these difficult times. This webinar will focus on ‘leading for wellbeing’ with practical support and ideas to support your teams with wellbeing.
NICE guidance: preventing infection and promoting wellbeing
Delivered by NICE
This webinar will focus on two areas of NICE guidance: helping to prevent infection and promoting positive mental wellbeing, considering the particular challenges for social care during the pandemic.
Using technology to support your staff and each other
Co-delivered with Digital Social Care
Exploring how technology can be used to help with common problems such as rota-ing, communications, information sharing, peer networking and emotional support. We set out examples and links to practical examples of where these types of tech solutions are already being used, as well as highlighting where free or low cost tech is currently available.
See useful links raised in the webinar
Using technology to support the people you care for
Co-delivered with Digital Social Care
For many vulnerable people we care for, this current period will mean a dramatic reduction in activities and family contact. Staff may also have less free time to spend with the people you support as things change. We need to minimise the impact for those you care for and their families. In this webinar, we will explore how technology can offer some help to connect people and to bring ‘outside experiences’ in.
See useful links raised in the webinar.
Verification of Expected Death during COVID-19 with remote clinical support
The Coronavirus Act 2020 makes special arrangements for verifying an expected death (VOED) with clinical remote support in a community setting, such as care homes, supported living accommodation or when a person receives care in their own home. This webinar will support non-medical people to prepare for VOED in times of the COVID-19 emergency.
This COVID-19 response webinar will focus on bereavement and the experience of losing a colleague or a person you are caring for. It follows on from the previous webinar ‘End of Life Care.’ Bereavement is the experience of losing someone important to us and is characterised by grief, which is the process and the range of emotions we go through as we gradually adjust to the loss. Claire Henry, MBE and colleagues from Skills for Care will be discussing what bereavement in the workplace setting means and how we can support you at this time including support to help you move forward.
End of life care
Supported by Hospice UK and Dying Matters
During the current pandemic, health and social care workers who may not be specialists in this area are now finding themselves caring for someone at the end of their life. This webinar will explore advance care planning, care in the final days and care after death.